Refund & Returns Policy
Last Updated: June 2026
Thank you for shopping with Rebellionsau.
If you are not completely satisfied with your purchase, we are here to help. Please read our Refund & Returns Policy carefully before making a return request.
Order Cancellation
You may cancel your order within 2 days of placing it, provided the order has not yet been shipped.
To request an order cancellation, please contact us at:
Email: info@therebellions.com.au
If your cancellation request is approved, a full refund will be processed within 14 days using the original payment method used for the purchase.
No additional fees will be charged for the refund.
Return Eligibility
To be eligible for a return, the following conditions must be met:
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You must contact us before returning any item.
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The item must have been purchased within the last 14 days.
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The item must be unused and in its original packaging.
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The item must be in the same condition as received.
We reserve the right to refuse any return that does not meet these conditions.
Non-Returnable Items
The following items cannot be returned or refunded:
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Sale or clearance items
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Opened, used, or damaged products (unless faulty)
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Products returned without prior approval
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Products that cannot be resold for hygiene or safety reasons
Faulty or Damaged Products
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of receiving the item.
Please include:
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Your order number
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A description of the issue
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Clear photos of the product and packaging
We will assess the issue and arrange a replacement, store credit, or refund where appropriate.
Return Process
Before returning any item, please contact us at:
Email: info@therebellions.com.au
Once your return request is approved, we will provide the correct return address.
Please do not send returns to the address listed on our Contact Us page, as this is our office location and not our warehouse.
After shipping your return, please send us the tracking number.
We strongly recommend using a trackable and insured shipping service, as we cannot be responsible for items lost or damaged during return transit.
Refunds cannot be issued until the returned goods have been received and inspected.
Refunds
Once your return has been received and inspected, we will notify you of the outcome.
If approved, your refund will be processed to your original payment method within 14 business days.
Depending on your bank or payment provider, it may take additional time for the funds to appear in your account.
Contact Us
If you have any questions regarding this Refund & Returns Policy, please contact us:
Email: info@therebellions.com.au
Address:
179 Church St,
Parramatta NSW 2150
Australia